Amadeus is changing how the world travels. We're a team of 16,000 professionals and 149 nationalities, working together to transform travel. Our technology powers new ways to make travel simpler, more connected and accessible. Join us to help millions of people across the globe travel better. As a travel technology company we build the critical solutions that help airlines and airports, hotels and railways, search engines, travel agencies, tour operators and other travel players to run their operations and improve the travel experience, billions of times a year, all over the world.
As Corporate Internal Communications, our goal is to help employees understand and engage with Amadeus’ mission, purpose, strategy and values, and how each employee contributes to achieving our business goals through our day to day work.
To do this, we share stories, information and insights about our customers, our business, technology and the industry at large. We share examples of inspirational and quality work done by individuals and we connect employees to other colleagues and to information and resources they need using channels such as our global intranet, e-mail, digital signage, internal social platforms or internal events.
Internal Communication also has an important role in fostering the right company culture and enhancing employee engagement. In close collaboration with People & Culture teams, we encourage open, transparent conversations and knowledge sharing across the organization, so we can all work better together as one single global team.
Project description
As a Trainee in our Corporate Internal Communications department, you will collaborate in developing and implementing communications plans that support key global business and company initiatives, using a variety of channels and formats. You’ll have the opportunity to learn and contribute to various aspects of internal communications: channel management, content creation, reporting, integrated campaign planning and delivery, among others.
By joining our fun and dynamic team, you will have the opportunity to tell the story of the company that makes travel work; you will engage with diverse and talented colleagues from all over the world; and contribute to the evolution of an industry that touches millions of lives every day.
By participating in communications for our over 19,000 employees across 190 countries, you will gain invaluable experience in this field.
Accountabilities
• Contribute to the optimization and evolution of existing internal communications channels, such as our intranet.
• Experiment with new platforms and formats to create richer, more engaging internal communications content (digital signage, social platforms, live event formats…)
• Campaign planning and delivery, ensuring the right sequence and channel mix and adapting messages or communications formats to different audiences.
• Encourage information and best practice sharing through the iComms Council (in-ternal communications network)
• Contribute to setting KPIs to measure how well our communications achieve their goals.
Learning
• Channel management and evolution, particularly for our global intranet: support adoption by end-users and work with content creators to improve quality of content, align content architecture, enhance usability and findability…
• Content management and development: managing editorial calendars, creation of engaging and effective content (written, visual and audiovisual).
• Integrated campaign management and delivery: Adapt, innovate and improve how we communicate and engage with different audiences in these programs, exploring different comms platforms, formats and channels, ensuring high-quality content
• Communications planning
Requirements
Languages: English: Fluent/Professionally bilingual (in particular, writing)
Basic to intermediate knowledge of image, video or audio editing. Experience with social media or other online content creation will be a plus.
Strong interpersonal skills, creativity, attention to detail and accountability.
Any other comments
Looking for a team-player, sensitive to multinational diverse, inclusive and equitable working environment. They should be comfortable working in a fast-paced, highly collaborative team.
