Amadeus is changing how the world travels. We're a team of 16,000 professionals and 149 nationalities, working together to transform travel. Our technology powers new ways to make travel simpler, more connected and accessible. Join us to help millions of people across the globe travel better. As a travel technology company we build the critical solutions that help airlines and airports, hotels and railways, search engines, travel agencies, tour operators and other travel players to run their operations and improve the travel experience, billions of times a year, all over the world.
Area Description
The main purpose of the Commercial Operations function Order validation functions are a set of processes used in Salesforce platform to ensure that an order placed by a customer is complete, correct, and ready for processing. These functions check various aspects of the order before it moves to the next stage, such as implementation and billing.
Project Description
As an intern in the Order Validation team, you'll be stepping into a fast-paced, dynamic / multicultural environment where you'll play a pivotal role in ensuring that every order placed by our customers is flawless before it reaches the next stage of processing.
Customer satisfaction is key to any business, and your role in the Order Validation team will directly impact this. You'll be part of a project to optimize the order flow to ensure that everything is validated accurately and quickly, minimizing errors and delays.
Accountabilities
- Assisting Order Validation team with quality check of all contractual documents prior to implementation and billing.
- Ensuring compliance with internal processes.
- Responsible for registering incoming documents and coordinate the legal validation and Amadeus signature as per provided procedures and processes.
- Assisting Order Validation and Commercial Team with all post signature processes for accurate data collection.
- Monitor, report and follow up on interfacing to other systems and tools to ensure timely resolution / escalation of tech issues.
**Bear in mind that this internship will be for an initial period of 6 months, extendable for another 6.